Safety measures to prevent the spread of COVID-19

At Shirakawa Business Hotel, we have implemented the following heightened safety and hygiene in an effort to prevent the spread of COVID-19 while ensuring optimum comfort:

• Checking in and out
  • Temperature checks and completion of letter of request for staying upon check-in.
  • For those customers who arrive at the reception without wearing a mask, one will be provided free of charge.
  • Installation of plexiglass partitions at the front desk and in the lobby.
  • Frequent sanitization of guest room keys, equipment such as pens and trays on the counter, sofas, elevator buttons and other places where many guests may touch frequently.
  • Use of trays when handling cash.
  • Alcohol wipes will be provided at the reception upon request.
• During your stay
  • When cleaning the room we will also disinfect the bathroom, TV remote control, door knobs, buttons and switches, telephone and tables.
  • Room services will be delivered and handed at the door to avoid hotel staffs from entering guest rooms.
  • Breakfast will be delivered with cover plates and handed at the door to avoid the hotel staff from entering the guest rooms.
• After check-out
  • Sanitization of each guest room after stays.
  • Hand washing, gargling and disinfection among house-keeping staffs before and after cleaning guest rooms.

• We have installed partitions to prevent contamination between customers while sitting at the counter.
• The ventilation system in the lobby is switched on every hour to bring fresh air from outside.

• We are reducing as much as possible direct face-to-face contact between our guests and staff.
• Mandatory health checks upon arrival on-property.
• Hotel staff will refrain from coming into work when their temperature is above 37.5℃ or they are feeling unwell in any way.
• Temperature checks with contactless thermometers will be put in practice for hotel staffs coming into work.
• Frequent washing and sanitizing of hands.
• Sanitization of hands and fingers among hotel staff after serving each guest.
• Wearing of masks as well as gloves when appropriate.

• When going to common areas, make sure to wear a mask.
• During your stay, use the room-phone to contact the front desk.
• If you don't feel well during your stay, contact the front desk.

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We have installed hand disinfecting stations in various places in the building.

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Hand sanitizers are available upon entering the building.

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We have acrylic partitions placed at counter to prevent splashing and contamination

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We have a mandatory body temperature check upon check-in.
If you have a temperature of 37.5c or higher you may not be able to check-in.

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Alcohol wipes will be provided at the reception upon request.

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We have placed acrylic partition in the lobby for the safety of our guests.

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

Close

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

Close

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

Close

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High-contact items such as remote controls, door knobs, phone, hot water kettle, etc will be disinfected.

Close

Thank you for your kind understanding and cooperation.​